LASERAPP
REMOTE ORDER TRACKING
Always committed to providing the highest quality and transparency in our services, we have developed an application (created by our IT department) that allows you to remotely check the status of your orders from anywhere. You can see in real time which manufacturing stage your order is currently in. Once completed, you can download a copy of the delivery note, the invoice, and the corresponding sheet metal certificates. You will also be able to view the courier company and the shipment tracking number.
LASERAPP FEATURES
LOG IN
To access the application and view your order details, we will need to register you first. You will then log in using an assigned password, which you can change later.
ORDERS
View real-time information about your current order and track its status. See which tasks are completed, which are in progress, and which are still pending. A visual process history displays icons that indicate each production phase through color coding. Processes such as laser cutting, plasma cutting, waterjet cutting, bending, machining, etc.
GREEN: completed | BLUE: in process | YELLOW: preparing | RED: not started
You will be able to see a more specific detail of the order status, including cutting types, material, order total, order work and its status:
Laser cutting, water cutting, plasma cutting, tube cutting, picking, bending, machining, painting, welding, galvanizing, shot blasting, punching and other work.
Once the order is finished, you can:
- Download a copy of the delivery note.
- Download a copy of the invoice.
- Download a copy of the corresponding sheet metal certificate.
- Find out the transport agency and shipment tracking number.
CONTACT
Through the application, and from each order, you can get in touch with the responsible technician by filling out a form. You will receive a response as soon as possible.